Hello.
I placed my order on October 4, and I still haven't received it.
The tracking number you provided (LA243766086NL) shows only that shipping information was received on October 7. There have been no further updates on Israel Post's website.
It has been 21 days, and I have no confirmation that my parcel was physically shipped.
I am no longer willing to wait indefinitely. I would like a full refund of approximately €45 unless you can provide proof that my parcel was actually handed over to the carrier.
Please resolve this matter promptly and confirm how you will proceed.