SHIPPING INFORMATION
INTERNATIONAL DELIVERY:
PACKAGES ARE SHIPPED VIA DHL OR POST NL, DELIVERY TAKES BETWEEN 3-5 WORKING DAYS AFTER YOUR ORDER HAS BEEN PROCESSED. INSURANCE IS NOT AVAILABLE.
DISPATCH:
ORDERS ARE USUALLY DISPATCHED WITHIN 48 HOURS, MONDAY TO FRIDAY.
TRACKING:
YOU WILL BE NOTIFIED BY EMAIL ONCE YOUR ORDER HAS BEEN DISPATCHED AND YOU WILL RECEIVE YOUR TRACKING NUMBER, WHICH CAN BE USED TO GET ALL THE UPDATES ABOUT YOUR DELIVERY.
CUSTOM FEES:
DEPENDING ON WHICH COUNTRY YOU ARE FROM, YOU MAY BE SUBJECT TO IMPORT DUTIES AND TAXES, WHICH ARE ENFORCED ONCE A SHIPMENT REACHES YOUR COUNTRY. IT IS THE CUSTOMER'S DUTY TO RESEARCH THIS BEFORE CONFIRMING A PURCHASE, AS ANY CHARGES FOR CUSTOMS CLEARANCE MUST BE PAID FOR BY THE CUSTOMER.
IF YOU CHOOSE TO REFUSE THE CUSTOMS FEE AND THE PARCEL IS RETURNED BACK TO THE PERFECT SCENT, A REFUND WILL NOT BE ISSUED AND YOU COULD RECEIVE A RETURN TO SENDER FEE DUE TO THE COST OF RETURNING THE PACKAGE MAY BE MORE THAN THE INITIAL COST OF SHIPPING.